Shipping & Returns Policy

1. All our local in stock miners will be shipped in 24-48 hours in South Africa, and all our miners that are available via backorder at our international based suppliers will be dispatched within 5 days from their respective warehouse.
2. International delivery usually takes about 5-8 business days. Door to door shipping can take anywhere from 10-14 days or sooner depending on location.
3. All used miners are tested by our technicians prior to shipment.
4. All orders require full payment in advance before shipment with immediate payment or cleared bank transaction payment before items can be released to shipping company in respect of any product that Hashlab Technologies sells or repairs. In the event that you wish to pay via CryptoCurrency payment gateway then please note that this could take anywhere from a couple of hours to 1 business day to verify the transaction.
5. All miners available on backorder will be shipped Globally via DHL, FEDEX and UPS, and all miners that are in stock with Hashlab Technologies will be shipped locally by The Courier Guy via an overnight service with the packages marked as fragile.
6. Before delivery, we will put a “fragile” sticker around the package to ensure that the goods will not be damaged during transportation.
7. Our service team will track the logistics information of the goods in real time to ensure the safe delivery of the mining machine to the customer as soon as possible and will provide updates on the package.
8. If requested we can provide you with a tracking number as soon as your miner or goods has been shipped for peace of mind.
9. Client will be responsible for additional shipping charges if miner is returned to our supplier for any repair that falls out of the scope of the stipulated warranty period
10. All sales are final and non-refundable by any terms.

Need help?

Contact us at info@hashlabtech.co.za or whatsapp for questions relating to our shipping and returns policy.